At La Roca Village we value and respect the privacy of our users. This Privacy Policy outlines how we collect, use, store, and protect the information you provide when using the Virtual Assistant of our shopping centre. By accessing and using the Virtual Assistant, you agree to the terms set out in this policy.

1. Information we collect

The Virtual Assistant collects various types of information to enhance user experience and provide more accurate responses. The types of information we may collect include:

Personal information: Name, email address, phone number, or other identifiable information you choose to share with the assistant.

Usage information: Data about your interaction with the Virtual Assistant, such as the questions you ask, the responses received, search preferences, and previous interactions.

Technical information: IP address, device type, browser used, operating system, and other data related to the device from which you access the Virtual Assistant.

Geolocation: If you have enabled location services on your device, we may collect information about your location to provide you with relevant information about the shopping centre, such as nearby stores or ongoing events.